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Lab Grown Diamond FAQ'S

About Us

Yes all of our lab grown diamond jewellery is precisly crafted by our master jewellers. 

We are currently only operating online. If you would like to discuss a lab grown diamond or create a custom piece of jewellery feel free to contact usand our expert jewellers and gemologists will be happy to help you. 

Life-Time Warranty

Yes! All of our products are covered by a lifetime manufacturers warranty to give you peace of mind that you are making the right choice!

Shipping

Each piece of jewellery we create is made to order in house, which is why you should allow two weeks for delivery. Often we will send the finished product before two weeks. If you need your order shipped faster than two weeks please contact us to make arrangements.

Yes! We only send fully-insured parcels to ensure that your order is safe!

We offer complimentary shipping world-wide!

Yes! Once we have sent your order you will be e-mailed with a tracking number. 

Seeing as lab grown diamond jewellery is often bought as a gift, we will send the order in an un-marked package.

Inside, your order will be beautifully presented in a Pure Carats jewellery box.