We care about creating the best quality lab grown diamond jewellery, which is why to give you peace of mind, we offer a lifetime manufacturer's warranty. If you think your jewellery has a manufacturing defect, please contact us and we will arrange to send it in for inspection. If we do believe the jewellery has a manufacturing defect, we will repair it and send it back to you.
If the damage has not been caused by a manufacturing defect, we will let you know what the best options would be to repair or replace the piece.
General wear and tear is not covered under our manufacturers warranty. It is important to note that fine jewellery can be damaged when worn frequently, especially when carrying out daily tasks which is why some care must be taken when wearing. Although our jewellery is very hard wearing it is not indestructible.
Damage which we do not consider a manufacturing defect include: